Legal Policies

Laraware Private Limited (CIN U62099UP2023PTC198188) is the Data Fiduciary under the DPDP Act 2023 and Data Controller under GDPR for all personal data collected on AstroAyodhya.com.

• Registered Address: B-2/64, Vibhutikhand, Gomtinagar, Lucknow, UP — 226010
• Privacy Contact: privacy@astroayodhya.com
• Grievance Officer: grievance@astroayodhya.com
• Phone: +91-7314621515

Data We Do NOT Collect

• Card numbers, CVV, UPI IDs, or bank account details — handled exclusively by Razorpay, Stripe, Apple, or Google
• Contacts, call logs, or SMS — we never request these permissions
• Precise real-time GPS location — coarse location only for panchang city, with your permission
• Face recognition or biometric data — Face ID / Touch ID is processed entirely by your device OS
• Background location tracking — we never track location in the background
• Photos or camera roll content — camera access only during live Acharya video consultations

• AES-256 encryption at rest; TLS 1.3 in transit
• Stored on AWS Mumbai (ap-south-1), India — data stays in India
• Never sold or shared with third parties for commercial purposes
• Used only for astrological services you request
• Shared with empanelled Acharyas only when you book a consultation or forecast review

• Account creation, authentication, and security (OTP, 2FA)
• Generating your Vedic kundali, rashifal, panchang, and tools
• Creating and delivering paid forecast reports (AI + Acharya review)
• Scheduling and conducting live Acharya consultations
• Processing puja bookings and prasad delivery
• Fulfilling physical product orders
• Sending transactional WhatsApp/email notifications (booking confirmations, reminders)
• Customer support and grievance resolution
• Fraud detection and platform security
• Improving our AI models and services (aggregated, anonymised)
• Complying with legal obligations under Indian law

• All birth data (PII) is encrypted at rest using AES-256 encryption.
• All data in transit is protected by TLS 1.3 / HTTPS.
• Passwords are hashed using bcrypt — we cannot see your password.
• Access to personal data is restricted to authorised personnel on a need-to-know basis.
• We conduct periodic security audits and vulnerability assessments.
• In the event of a data breach, we will notify affected users within 72 hours per DPDP Act requirements.

We share minimum necessary data with the following trusted processors:

We do NOT sell, rent, or trade your personal data to any third party for marketing purposes.

Under the DPDP Act 2023 and GDPR (for EU/UK users), you have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Erasure (Right to be Forgotten): Request deletion of your data (subject to legal retention obligations)
• Portability: Receive your data in a machine-readable format
• Withdraw Consent: Withdraw marketing/analytics consent at any time
• Object: Object to processing based on legitimate interests
• Lodge a Complaint: With the Data Protection Board of India (DPDP Act) or your local Data Protection Authority (GDPR)

To exercise your rights, email: privacy@astroayodhya.com. We will respond within 30 days.

• Push notifications are entirely optional — you will be asked to opt-in during onboarding or in Settings
• We send push notifications for: booking reminders, order updates, daily rashifal (if subscribed), new Acharya availability
• Disable anytime: App Settings → Notifications → Toggle OFF, or device Settings → AstroAyodhya → Notifications
• Disabling push notifications does not affect core app functionality

• We request COARSE location permission only — to auto-fill your city for panchang
• We do NOT collect precise GPS coordinates except for puja GPS certificate generation (with explicit consent at time of puja)
• We do NOT track location in the background
• Location permission is optional — you can manually enter your city for panchang
• Location data is not shared with third parties for advertising

• Camera and microphone are accessed ONLY during live Acharya video consultations
• Sessions may be recorded only with in-app consent notification
• Consultation recordings are stored for 30 days for quality assurance, then deleted
• Camera and microphone are never accessed in the background or outside consultation features

• We use Google Analytics 4 (Firebase Analytics) for anonymised usage analytics — no PII shared
• We do NOT use advertising SDKs (AdMob, Meta Audience Network, etc.) in the App
• We do NOT show third-party advertisements in the App
• We do NOT share your data with advertisers or ad networks

You may delete your account at any time:

• In the AstroAyodhya mobile app: Profile → Delete account → Confirm
• By email: account-deletion@astroayodhya.com — processed within 30 days
• Once deleted, your kundali, order history, and forecasts CANNOT be recovered — download your data before deleting
• Financial transaction records are retained for 7 years as required by Indian tax law (GST compliance)

• Our Platform and App are not directed to children under 13 years of age
• We do not knowingly collect personal data from children under 13
• If we become aware that a child under 13 has provided personal data, we will delete it immediately
• Users aged 13–17 may use the App only with verifiable parental or guardian consent
• Acharya video consultations are restricted to users 18 years and above
• Parents/guardians: contact privacy@astroayodhya.com to request data deletion for a child

For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the website. The revised policy will be effective from the date of publication.

• Privacy queries: privacy@astroayodhya.com
• Grievance Officer: grievance@astroayodhya.com
• Response time: Within 30 days for privacy requests, within 48 hours for grievances
• Phone: +91-7314621515
• Laraware Private Limited, B-2/64, Vibhutikhand, Gomtinagar, Lucknow — 226010, Uttar Pradesh, India.